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We ship to Canada & U.S. only 

Local pick up at 1328 Portage Avenue, Winnipeg Only

Hours: Tues-Thurs 10-8 Fri 9-6 Sat 9-5

 

Warning: The products sold on this website are for professional use only. Applying these products improperly could harm the human body. All products on this site should only be applied by a person that has been properly trained in accordance with local laws and regulations. Do not attempt to use these products if you have not been properly trained. Purchasing products on this website is an agreement that you take on all liability with the use of this product.

Copyright © 2019 VAL YOOM BEAUTY INC. , CANADA All Rights Reserved.

Except as permitted by the copyright law applicable to you, you may not reproduce or communicate any of the content on this website, including files downloadable from this website, without the permission of the copyright owner.

RETURN & REFUND POLICY

We ship to Canada & U.S. only

Domestic and International Shipping is provided by Canada Post, until further notice.

Must purchase products online

 

For local pick up visit Eye Candy Lash Academy

Pick up hours:

TUES 10-8 

WED 10-8

THURS 10-8

FRI 9-6

SAT 9-5

Once delivery confirmation becomes available, Val Yoom Inc. is no longer liable for any lost, stolen, or misplaced packages. It is the purchaser’s responsibility to provide complete and accurate address and contact information. All shipments require a signature for delivery for your protection. Please ensure you have items delivered to a location where you will be able to sign for the package.

Lost or Damaged Merchandise:

Please remember Val Yoom Inc. is not responsible for items lost, stolen or damaged in transit. Be sure to fully inspect all packages immediately upon delivery. If you believe that the item in question is damaged during transit, we must be notified by phone (204.221.5274), or email info@wearevalyoom.com within twenty-four (24) hours of package delivery.

It may be necessary for us to contact the shipping carrier immediately for damage inspection and claim for reimbursement. All original packing materials must be kept for this purpose. In all cases, the damaged merchandise must be returned along with packaging materials.

Val Yoom Inc. reserves the right to either replace the item(s) delivered to the shipping address on the invoice, or offer an in-store voucher. For quality control purposes, all damaged merchandise must be returned, prepaid postage will be provided. In order to process, we must be notified within 10 days of delivery.

Val Yoom Inc. is not responsible for packages that are lost or damaged during shipping. Once the package leaves our facilities, any issues are between the customer and the shipping service chosen. Val Yoom Inc. emails all tracking information to the email on file, please be sure to keep your account information updated.

To protect against loss or theft, select a secure address for package delivery.

Returns/Refunds:  Products must be unopened and not used to receive a refund.

We do not accept returns or refunds for adhesives and tweezers. 

All tweezers have been hand-tested to ensure quality before being sold. 

 

For other products: 

Your satisfaction is our number one priority. If in the unlikely event there is a defective product or quality concerns beyond your control, please return within 7 days of delivery to receive a refund or exchange. A return label will be provided. After 7 days, the product is nonrefundable.

If you are unhappy with your unopened and unused products and wish to return or exchange them, you can do so for up to 7 days from delivery for a full refund or exchange. All refunds will be credited back to the original payment method. Val • Yoom is not responsible for covering these shipping costs.

RETURN ADDRESS

VAL YOOM INC.

1328 PORTAGE AVENUE

WINNIPEG, MB R3G 0V2

CANADA

 

For local pick up visit the Eye Candy Lash Academy 

ADDRESS:

Eye Candy Lash Academy

1328 PORTAGE AVENUE

WINNIPEG, MB R3G 0V2

CANADA

PROFESSIONAL LASH SUPPLIES & ACCESSORIES

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